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GHL Marketplace Sandbox Accounts: Setup and Usage Guide

Overview​

A Sandbox account is a non-production HighLevel environment created for Marketplace developers. Use it to build, test, and validate apps and integrations without affecting production systems or customer data.

Sandbox accounts are:

  • Isolated from production
  • Rate-limited
  • Governed by Sandbox Fair Use guidelines
  • Intended only for development, testing, and demos.

What is a Sandbox Account?​

A Sandbox account is a HighLevel test environment that lets developers:

  • Develop and test Marketplace apps and integrations
  • Validate behavior safely using test data
  • Avoid impact to real customer accounts or live systems

Eligibility: Who Can Create a Sandbox Account?​

Sandbox accounts are available to:

  • Marketplace developers building private or public apps
  • Technology partners integrating with HighLevel APIs
  • Developers testing:
    • Private Integration Tokens (PITs)
    • Marketplace app behavior
info

Sandbox access is tied to the Marketplace Developer account.

How to Create a Sandbox Account​

Sandbox accounts are created in the GHL Marketplace Developer Portal.

Steps​

  1. Log in to the Marketplace Developer Portal.
  2. In the top navigation, click Testing.
  3. Click + Create App Test Account.
  4. In the Create App Test Account modal:
    • Enter an Account / Agency Name
    • Set a Password
  5. Click Create.

Result​

  • The Sandbox account is provisioned immediately.
  • The account appears in the Testing environment.

How to Access the Sandbox Account​

After creation:

  • The Sandbox account works as a standalone HighLevel account.
  • Log in using the credentials set during creation.
  • The account is clearly identified as a test environment.
  • Trial access to Enterprise features is enabled for testing.

Sandbox Account Lifetime (Active Duration)​

Sandbox accounts are meant for temporary development and testing.

  • A Sandbox account remains active for up to 6 months from the creation date.
  • After 6 months:
    • The Sandbox account may be deactivated
    • Developers can request reactivation if needed
  • A Sandbox account may be deactivated earlier if it violates Sandbox Fair Use guidelines

How to Use Sandbox for App Development​

Use Sandbox accounts to:

  • Develop and test Marketplace apps (private or public)
  • Test Private Integration Tokens (PITs)
  • Validate API:
    • Authentication
    • Scopes
    • Permissions
  • Test:
    • Workflows
    • Automations
    • Webhooks (at low volume)
  • Perform functional testing with test or mock data

Sandbox environments are best for end-to-end validation before moving to production.