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Version: 2023-02-21

Knowledge Base Asset

Called whenever a knowledge base FAQ asset is created, updated or deleted

Schema

{
"type": "object",
"properties": {
"type": {
"type": "string"
},
"locationId": {
"type": "string"
},
"knowledgeBaseId": {
"type": "string"
},
"id": {
"type": "string"
},
"assetType": {
"type": "string"
},
"status": {
"type": "string"
},
"action": {
"type": "string"
},
"deleted": {
"type": "boolean"
}
}
}
  • Note: action indicates the change that occurred and is one of created, updated or deleted. For a deleted action, deleted is true.
  • Note: assetType is always faq for this event.
  • Note: status reflects the asset's processing state and varies by asset type.

Example

{
"type": "KnowledgeBaseFaqChange",
"locationId": "ve9EPM428h8vShlRW1KT",
"knowledgeBaseId": "6578278e879ad2646715ba9c",
"id": "c6tZZU0rJBf30ZXx9Gli",
"assetType": "faq",
"status": "active",
"action": "updated",
"deleted": false
}