List Agents
Retrieve a paginated list of agents for given location.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your access token.
voice-ai-agents. readonlyOAuthPrivate IntegrationSub-Account TokenRequest
Headers
API Version
v3Query Parameters
Page number starting from 1
Possible values: >= 1 and <= 5000
11Number of items per page
Possible values: >= 1 and <= 50
1010Location ID
Query
Response
Agent list retrieved successfully.
Total number of items
150Page number starting from 1
2Number of items per page
10Unique identifier for the created agent
507f1f77bcf86cd799439011Unique identifier for the location where this agent operates
LOC123456789ABCDEFDisplay name of the voice AI agent
Customer Support AgentName of the business this agent represents
Acme CorporationGreeting message spoken when the agent answers calls
Hello! Thank you for calling. How can I assist you today?Custom instructions defining the agent's behavior
You are a helpful customer service representative.Identifier for the speech synthesis voice being used
507f1f77bcf86cd799439011Language code for the agent's speech and understanding
en-USCurrent tolerance level for caller response delays
mediumMaximum call duration in seconds, between 180-900
Possible values: >= 180 and <= 900
600Indicates whether automatic idle reminders are enabled
trueSeconds to wait before sending idle reminders, between 1-20
Possible values: >= 1 and <= 20
5Phone number for receiving inbound calls
+1234567890Identifier for the number pool managing this agent's phone allocation
pool_507f1f77bcf86cd799439011Array of workflow IDs triggered automatically when calls end
[]Current post-call notification settings including recipient configuration
Send notifications to admins
trueSend notifications to all users
falseSend notifications to contact assigned user
falseSpecific user IDs to notify
[]Custom email addresses to notify
[]Time intervals when the agent accepts calls, organized by day of week
Day of the week for this working hours configuration (Monday=1 to Sunday=7)
12345671Array of time intervals when the agent is available on this day
Starting hour of the working interval in 24-hour format (0-23)
Possible values: >= 0 and <= 23
9Ending hour of the working interval in 24-hour format (0-23)
Possible values: >= 0 and <= 23
17Starting minute of the working interval (0-59)
Possible values: >= 0 and <= 59
0Ending minute of the working interval (0-59)
Possible values: >= 0 and <= 59
30IANA timezone identifier for working hours and scheduling
America/New_YorkIndicates whether this agent is excluded from backup scenarios
falseCurrent language translation settings including enablement status and target language
Whether translation is enabled
falseTranslation language code
esRaw actions configured for this agent with complete actionParameters structure
Unique identifier for this action
507f1f77bcf86cd799439011Type of action
CALL_TRANSFERDATA_EXTRACTIONIN_CALL_DATA_EXTRACTIONWORKFLOW_TRIGGERSMSAPPOINTMENT_BOOKINGCUSTOM_ACTIONKNOWLEDGE_BASECALL_TRANSFERHuman-readable name for this action
Transfer to ManagerAction parameters - structure varies by actionType
- CallTransferActionParameters
- DataExtractionActionParameters
- InCallDataExtractionActionParameters
- WorkflowTriggerParameters
- SMSParameters
- AppointmentBookingActionParameters
- CustomActionParameters
- KnowledgeBaseParameters
When to trigger this action during the call
When the caller asks to speak to a managerType of transfer destination (currently only "number" is supported)
numbernumberPhone number to transfer to. Must start with +, include country code, contain only numbers, and be 11-16 characters long (e.g., +12345678901).
+12345678901Message to tell the caller before transferring
Let me transfer you to a manager right awayWhether to play whisper message to the receiving party
true