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ActionsVersion: v3

Get Agent Action

GET/voice-ai/actions/{actionId}

Retrieve details of a specific action by its ID. Returns the action configuration including actionParameters.

Authorizations

Authorizationstringheaderrequired

Bearer authentication header of the form Bearer <token>, where <token> is your access token.

Scope:voice-ai-agent-goals.readonly
Auth methods:OAuthPrivate Integration
Token type:Sub-Account Token

Request​

Headers

Versionstringrequired

API Version

Available optionsv3

Path Parameters

actionIdstringrequired

Unique identifier for the action

Query Parameters

locationIdstringrequired

Location ID

Example:LOC123456789ABCDEF

Response

Action details retrieved successfully

idstringrequired

Unique identifier for the action

Example:507f1f77bcf86cd799439011
actionTypestringrequired

Type of action

Available optionsCALL_TRANSFERDATA_EXTRACTIONIN_CALL_DATA_EXTRACTIONWORKFLOW_TRIGGERSMSAPPOINTMENT_BOOKINGCUSTOM_ACTIONKNOWLEDGE_BASE
Example:CALL_TRANSFER
namestringrequired

Human-readable name for this action

Example:Transfer to Manager
actionParametersobjectrequired

Action parameters - structure varies by actionType