Create a new FAQ inside knowledge base

Creates a new question-and-answer entry in a knowledge base. WHEN TO USE: use this when you need to add a brand-new FAQ; use update to change an existing one; use list to see current FAQs. RETURNS: success and the created FAQ, including its server-assigned id.

Authorizations

Authorizationstringheaderrequired

Bearer authentication header of the form Bearer <token>, where <token> is your access token.

Scope:knowledge-bases.write

Auth methods:OAuthPrivate Integration

Token type:Sub-Account Token

Request​

Headers

Versionstringrequired

API Version

Available optionsv3

Example:v3

Body

application/json

locationIdstringrequired

location ID as string

Example:HqDZpF8GH3qvgJTmKCoL

questionstringrequired

faq question as a string

Example:What is the capital of France?

answerstringrequired

faq answer as a string

Example:The capital of France is Paris.

knowledgeBaseIdstringrequired

knowledge base ID as string

Example:710KoEzy793Fxubft0bc

Response

201

application/json

FAQ created successfully

successbooleanrequired

Success status of the operation

Example:true

faqobjectrequired

Created FAQ details

Show child attributes