Working Hours
Documentation for AI Employees API
Get Agent Working Hours
Retrieves the working-hours configuration for an AI agent: the weekly schedule, the channels it applies to, the timezone mode, and the off-hours auto-reply and follow-up settings.
Create Agent Working Hours
Creates the working-hours configuration for an AI agent. Returns 409 when one already exists — use the update endpoint to replace it.
Update Agent Working Hours
Fully replaces the working-hours configuration for an AI agent. Returns 404 when none exists yet — use the create endpoint first. This is a replace, not a merge: omitted fields are not preserved.
Delete Agent Working Hours
Deletes the working-hours configuration for an AI agent. The agent then replies at any time. Succeeds with deleted=false when there was nothing to delete.